Frequently Asked Questions
At Real Property Management Seacoast New Hampshire, we believe in honesty and communication, which includes answering frequently asked questions to keep you educated and informed. We invite you to read through our FAQs to learn more about how we manage your rental property in Dover, NH, and the surrounding areas.
Tenants FAQs
How do I apply for a rental property?
You can apply online via our website. Find the listing you’re interested in and click “Apply Now.” Complete the application form and submit the required documents (ID, proof of income).
Is there an application fee, and is it refundable?
Yes, there is a non-refundable application fee, which covers background and credit checks and the time required to process the applications.
Can I transfer my application to another property within your portfolio?
Yes, your application is valid for 90 days. Please contact us if you’d like to move it to another property managed by us.
How do I pay rent, and what payment methods are accepted?
Rent can be paid through the tenant portal using debit/credit cards or electronic checks (ACH).
Can I set up automatic payments for rent?
Yes, you can set up auto-pay through the tenant portal to avoid late fees. This option is under the “Payments” section.
What happens if I miss a rent payment or pay late?
Late fees will apply as per your lease agreement. If you anticipate a delay, please contact us immediately to discuss your situation.
How do I submit a maintenance request?
You can submit maintenance requests through the tenant portal. Provide a detailed description of the issue and upload photos if possible.
How long does it take for maintenance requests to be resolved?
Emergency repairs are usually addressed within 24-48 hours, while non-urgent issues may take a few days, depending on the complexity of the repair.
Are pets allowed in the rental?
Pet policies vary by property. Please check the listing for pet-related information, including deposits, pet rent, and any breed restrictions.
What utilities are included in my rent?
Utilities vary by property. Your lease will specify which utilities (if any) are included, such as water, trash removal, or electricity.
How do I access my lease agreement and other documents?
Log in to your tenant portal, and you’ll find all important documents under the “Documents” tab.
Property Owners FAQs
How do I get started with your property management services?
Contact us through our website or by phone to schedule an initial consultation. We’ll discuss your property, rental goals, and how our services can help.
How do you market rental properties?
We list properties on major rental websites, social media platforms, and our website. We also conduct professional photography and virtual tours to attract prospective tenants.
How are tenants screened?
Tenants undergo a thorough screening process, including background and credit checks, employment verification, and rental history reviews.
How do you handle maintenance requests?
Tenants submit maintenance requests through the tenant portal. We evaluate, troubleshoot, and respond with technicians or contractors to ensure repairs are completed efficiently and to high standards.
How are repair and maintenance costs handled?
Maintenance costs are deducted from your monthly rental income. You’ll see a detailed breakdown in your monthly financial statements.
What are the risks of owning a rental property?
Risks include property damage, non-payment of rent, and vacancies. We mitigate these risks by thoroughly screening tenants, maintaining your property, and handling legal matters if necessary. We also offer SureVestor Insurance that even further protects you from the possibilities.
How do I receive my monthly rental income?
Rental income is deposited directly into your bank account through our AppFolio system. You’ll receive an email notification once the deposit is made.
What fees are involved with your property management services?
Our fees typically include a percentage of the monthly rent and a leasing fee for tenant placement. Please contact us for a full breakdown of our fee structure. For more information, check out the pricing page.
Contact Real Property Management Seacoast New Hampshire
Our property management strategy is guaranteed to save you money at every stage of the process. We make it easy to protect your investment, minimize costs, and maximize your income—without interrupting your daily life.
